Experience.com Training & Support
We use Experience.com (formerly Social Survey) to give our borrowers and partners a convenient opportunity to leave us feedback and reviews. Experience connects to your Encompass account and automatically sends a request for feedback and reviews once a loan file is marked as "Funded" within Encompass.
Your Experience account will be created by the Marketing Director at Colten, Dez King. You will receive an email directly from Experience.com with your login and password to log in and connect your social profiles to your account. LOs are required to login and connect their social media pages: LinkedIn, Facebook Business Page, Twitter, Zillow, etc.